Jan N Hvu
MCI Communications - Absolutely the worse customer service
Around April 17, 2018 I called MCI with a complaint. You cannot get any help in USA but much deal with Philippines. On that day I complained at how bad the service was and ask the question....'does MCI just want me to cancel service?'' and I hung up. 2 weeks later the phone service was discontinued without my approval. It is now May 10th. 1.Still do not have service 2.All I get is ''so sorry'' from Philippines customer service and no one can tell when service will be tuned back on. They keep saying ''the back room'' is the problem. 3. I have spent 17 days and probably 20 hours trying to get me phone number back and service returned. 4. Philippines will not transfer me to USA customer service not will they relay message to USA rep to call me. As soon as I get my number back I will transfer to AT&T. This terrible customer service is appalling and I will not give this company my business again after this mess is fixed.
Mci Communications Phone Service
- See my review
- Too long of a list
Reason of review
Poor customer service
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