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Verizon Wireless - Billing question

I need to speak with someone about a billing question I dropped an insurance which was $17 a month also had one phone that was completely paid for they took off $19 and I added a phone that supposedly was four dollars a month and my bill is still the same I would like to know why
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#2858502 Review #2858502 is a subjective opinion of poster.
Murfreesboro, Tennessee