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Update by user Oct 18, 2021

Company fixed the issue and I have been provided with settlement agreement. Viasat when contacted AGAIN I finally I got a customer service representative who listened and actually helped me to resolve this issue.She was able to get the early termination fee waived and was very helpful in every way.I still had to pay $108 for this last month that I never used and had already became a Mediacom customer.The customer service rep I talked with a month ago never cancelled my account like she said she was doing at that time..

Update by user Oct 18, 2021

Still not real happy that I had to pay $108 for this last month of service that I never used and was supposed to be canceled a month ago, but it's better than paying the $300 early termination fee.

Original review posted by user Sep 13, 2021
Now that Viasat tricked me in to signing a new 2 year contract for a...
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Resolved
ID
#2865239 Review #2865239 is a subjective opinion of poster.
Service
Viasat Internet Service
Pros
  • Rural coverage
  • Coverage is good
Cons
  • Cancellation fees
  • Phone service
  • Not as advertised
Loss
$300
Preferred solution
Full refund