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Assurance Wireless - No service

Update by user Sep 10, 2021

Nothing good from Assurance Wireless.

Original review posted by user Sep 08, 2021
My brother's phone was acting up so he had to get a new phone. He was changed from Sprint where his service was great to T-Mobile and he gets no service. This was about a month ago and he has not been able to use his phone since. If someone calls him they are told that he is not on a network. He has not made one call yet. I am tired of being talked down to or being hung up on by someone in the Philippines. I know this area a whole lot better than someone a whole world away, and I know that T-Mobile does not get service in this area.
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ID
#2853525 Review #2853525 is a subjective opinion of poster.
Pros
  • Customer service in the usa no available why
Cons
  • Customer service is an absolute joke
Preferred solution
Deliver product or service ordered