Denice F Tye

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Verified Reviewer

Fashion Nova - Not helpful at all

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Stop giving your customers the run around and hire live agents to handle real issues just like your company is quick to collect the money you need to be as quick to resolve the problems
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Loss:
$101

Preferred solution: Full refund

User's recommendation: No not at all

Denice F Tye

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fashion Nova - Exchange Policy/FN system failure

After several attempts trying to place my order over the holiday weekend (Memorial Day) the system kept crashing and getting stuck or give wrong total which I had to keep putting the same items back in the bag and accidentally got the wrong size for one(1) pair of shoes and I requested to just switch the size since the order hadn't been filled as yet, so I wouldn't have to risk waiting to receive it and send it back and my size isn't available anymore WHICH WHAT HAPPENED now Im stuck with shoes I cant use and Im not spending more of my money to send back
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User's recommendation: Be careful ordering from fashion nova