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Firestone Complete Auto Care - Problems

I came in for an alignment and a full car diagnostic, when I left the issue was not resolved I did not receive the diagnostic of any issue with the car. If I asked them to run a full diagnostic, they would have known what was wrong with the vehicle. I called you guys 4 times and when someone answered, my call was hanged up. -Alexia 501 N Monroe st.

User's recommendation: Maybe.

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1 comment
#2059666

Hello Alexia, we are sorry to hear of your concerns and would be happy to address them. Please send us an email to socialcare@***.com with full details, your contact information, store's full address, and your invoice number.

You are a valued Firestone customer, and we look forward to your reply. ^Jason

ID
#2852709 Review #2852709 is a subjective opinion of poster.
Location
Union, New Jersey
Pros
  • Manager is outstanding and provids great service
Cons
  • Did not check car
Loss
$140
Preferred solution
Price reduction