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Verizon - Spent $400 on a hot spot and additional $150 month and it don't work

Now I can't even get a freaking VZW person on the phone, I have a broken back and can't go to a store. ANSWER THE GAWD DAMMED PHONE

User's recommendation: Seriously consider somebody else. I have been with them since 1993 and after covid, their customer service has become abysmal.

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ID
#2851996 Review #2851996 is a subjective opinion of poster.
Pros
  • Used to care
Cons
  • Nobody seems to work there any more
  • Inability to even answer the gawd dammed phone
  • Inability to resolve issues without multiple attempts
Loss
$700
Preferred solution
Deliver product or service ordered