New Reviewer

Verizon - Cant talk to a live person, local office is closed

Looks like Verizon is using Covid-19 as an excuse to keep stores closed and when you try to reach a customer service representative you are put on hold indefinitely or if not put on hold you are repeatedly given menu options that send you in circles . Verizon is obviously not wanting to hire people to talk to you and using automated systems to save money

User's recommendation: Dont do business with Verizon.

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ID
#2851973 Review #2851973 is a subjective opinion of poster.
Preferred solution
Either good customer service (not with a robot) and ability to directly solve my communication problems or phone problems or internet problems with a live Agent.