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In mid July after being away on a trip we found that there was a major water leak caused by rain. The dealer, Bogue RV of Newport NC sent men to investigate and found that the slide out seal was poorly installed. The camper was 11 months old and no response by Keystone...
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1 comment
#2059846

Good Morning, Keystone RV recently reviewed your post. We are sorry to hear you experienced these issues with your unit & were not given a response until now.

I am not sure exactly how you contacted us but if you are ever in immediate assistance with an issue like this, please do call into our call center directly at 866-425-4369. We would be more than willing to look into your file further to see what is currently going on. In an attempt to review all details, please contact us directly with the last 8 digits of your VIN and your contact information.

You may reach us Monday through Thursday 8am - 5pm & Fridays 8am - 4pm, all times EST. Thank you.

ID
#2851046 Review #2851046 is a subjective opinion of poster.
Product
Keystone Rv Rv Warranty
Loss
$45000
Preferred solution
Full refund