Krista F Jou
1st Security Bank closed my account for no reason.
My account was here for about a year. I lost my job due to the recession and in November my unemployment ran out and I was unable to make deposits, making me about 150.00 overdrawn for a while. I finally got a new job and by chance two days before my first paycheck I received an email telling me to cover the OD or they will close my account. I did so within two days and to my horror they closed it anyway. I called and spoke to the manager, Marcelo, he told me that because of my OD "the bank did not want me as a customer" I was shocked and humiliated. I contacted customer service and they refused to provide me with any kind of consolation or assistance... all I wanted was my account at the bank again. I am not asking for anything else and they are being completely unreasonable.
Santa Clara, California
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