New Reviewer

Epson - Piece of junk!

After replacing the black ink cartridge on my Workforce 4730 printer, I immediately got an error message saying there is a scanner error and to restart the unit. That didnt help. Also unplugged it a few times at the direction of the customer service rep. Nothing helped. I was then told that it is a hardware failure and since it was past the 12 month warranty period all they could offer was a 25% discount on a replacement. Let's see. I spent a few hundred dollars on a piece of junk that had not even printed 300 pages, so now I could buy another piece of junk at a discount? Not only are their printers junk. Their customer service is horrible! PLEASE DO NOT BUY AN EPSON PRODUCT h warranry.
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ID
#2849284 Review #2849284 is a subjective opinion of poster.
Product
Epson Printer
Pros
  • Cheap
  • Inexpensive
Cons
  • Horrible quality
  • Company refuses to help or solve issues with products
  • Customer service treats people like they are idiots
Loss
$330
Preferred solution
Replace this printer at no cost to me or issue a full redund.