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The Company Store - I was given advice to send photos of my Lifetime feather mattress, but am finding this near impossible to accomplish?!?!?

I have recently removed our unbalanced feather mattress as the sections in some areas are flat. After having recent hip surgery, it has been impossible to get a restful sleep After given advice by your employee, Michelle, over the phone she kindly told me our feather mattress has a Lifetime warranty. I was told to take pictures of Company store labels, my name &;;;;;;;;;;; phone number. Well, Im finding it near impossible to get this information to You
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ID
#2848337 Review #2848337 is a subjective opinion of poster.
Location
Lometa, Texas