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Papa Johns Pizza - Complaint

Received email saying my pizza was ready for pickup. Drove to store wasn't ready yet, came out of oven burnt and looked awful. They was gonna put a new one in oven I said no I didn't want to wait another 20 minutes cancelled order and l left disappointed.
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ID
#2840889 Review #2840889 is a subjective opinion of poster.
Location
Xenia, Ohio
Product
Papa Johns Pizza Pizza
Preferred solution
Let the company propose a solution