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Great American Days - 7 Days return policy? Practical? Reasonable?

3 years ago I purchased for my husband a Fighter Pilot experience and we were very happy with it. I purchased him a trip driving stock cars this year only to find out he was already registered for 2 racing events and didn't want another trip (within 5 days of the one I bought). I called 800 number to cancel it and got "we can't do anything, you have to buy something else". I am pretty sure that return policy was not there last time around. what kind of tricks these guys play? it's not anything custom-made - why 7 days? why not 2? If you are like myself purchasing presents in advance - don't use Great American Days. they take your cash and you have no protection. Shame, really. I will file several complaints to Consumer protection and BBB, and yes, there are tweets and facebook !! unless management decides to do the right thing.
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#185499 Review #185499 is a subjective opinion of poster.
Boston, Massachusetts