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Etsy - Problem with order

I ordered a stove pipe flue cover. It came with no attachment on back to attach to the flue pipe. Someone has taken the prong springs off of the back and attached a cheap little fastener to hang it on the wall. Also the flue cover is bent at the bottom. I paid $ 44.00 for this cover and it has no way to fasten it onto my stove flue pipe. I am not happy at all. This is my first order at Esty and Im not thrilled. Diana Hart Defiance, Mo

User's recommendation: Stop selling stuff that doesn’t work. And is bent.

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#2835283 Review #2835283 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution