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Firestone Complete Auto Care - UNSATISFIED CHARGING FOR WORK DONT NEED

Original review updated by user Sep 02, 2021
FIRESTONE ON DYER EL PASO TX Ran out room so I gotta go short version I have a LIFETIME ALIGNMENT I purchased & After I got tires I took it they said No I needed 2500worth work I took it to SAE mech did work took it back and now there saying other stuff not what they said a wk ago which I have receipts I bought and replaced so this estimate was like 1300 They nver honor warranties and always wanna find something wrong I swear they take off parts & replace them with worn stuff but I will never allow them to repair anything I DON'T TRUST THEM & THEIR PRICE IS OUTRAGEOUS... I WI

User's recommendation: If you go stay with your car they do SHADY WORK.

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1 comment
#2057163

Martha, we're sorry to hear that your visit wasn't as satisfactory as it could have been, and we'd like to ensure this is addressed. Please email us at socialcare@***.com with the details of your visit, store and your contact information, so we may assist.

We value your business with Firestone, and look forward to hearing from you. ^Jennifer

ID
#2833695 Review #2833695 is a subjective opinion of poster.
Location
El Paso, Texas
Service
Firestone Complete Auto Care Wheel Alignment
Cons
  • Arguing with customer
  • Lack of ethics and integrity
  • Worst customer service ever
Loss
$180
Preferred solution
Deliver product or service ordered