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Menards - Return issue

I was charged a $1.40 processing fee that when I returned the item I did not get the fee returned to me

User's recommendation: dont order online and pick up in store.

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1 comment
#2059125

Why would you get a processing fee refunded? The order still processed even though you returned the item. Just because you changed your mind doesn't mean you get that fee back.

ID
#2832017 Review #2832017 is a subjective opinion of poster.
Loss
$1
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
I was charged a $1.40 processing fee that when I returned the item I did not get that fee back. Its bad enough that a fee was charged but if you return the item the fee should be returned as well User's recommendation: dont order online to pick up in store
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5 comments
#2057684

The fee is to have someone do your shopping for you. They had performed the service before you picked the item up.

Returning the item doesn't negate the fact that someone did your shopping for you. You are lucky they don't charge you to put the item back in stock.

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ID
#2831992 Review #2831992 is a subjective opinion of poster.
Location
Cincinnati, Ohio