New Reviewer

Firestone Complete Auto Care - I too my car in to have it serviced for a broken tire rod and CV joint replacement primarily and many things were done. My primary reason for this complaint is that my car was not totally fixed.

The mechanic did not place the bearings in properly so I have lost the sensors on both sides with a light on. Those bearings would have to be redone and by precision for all to work properly. The Mechanic said he did not know why the light ABS was on. I have a right turn or curve that trembles & a scrub as though I don't have a break pad. ad.
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1 comment
#2056741

Carolyn, our goal is to provide excellent service to each of our customers, and we apologize for any inconvenience you may have encountered. We'd like to learn more about your visit.

Please email us at socialcare@***.com with the complete details, and your contact information.

We appreciate your business with Firestone, and look forward to making this right. ^Jennifer

ID
#2830734 Review #2830734 is a subjective opinion of poster.
Pros
  • Very unsatisfactory
Cons
  • Questionable explanation of problem
Loss
$1600
Preferred solution
Let the company propose a solution