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Epson Ink Cartridge

I called Epson because I opened a new ink cartridge (empty).I was on the phone with customer service for over 30 minutes with no satisfaction or a replacement. They were trying to say it was the printer. I said how could it be the printer if a new cartridge worked! I had to email photos but have heard NOTHING.

User's recommendation: Don't expect anything from Epson customer service.

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ID
#2830187 Review #2830187 is a subjective opinion of poster.
Pros
  • Printers are very good
Cons
  • Customer service treats people like they are idiots
Loss
$17
Preferred solution
Light magenta cartridge (277XL) replacement