New Reviewer

Gas South - Two payments were drafted out of my account in August and the xplanation of why is not credible to me.

When I talked to the supervisor at Gas South today she explained to me that two payments were drafted because my due date has been changed. I asked if I would be billed for September and was told that I would. There is no credible reason why I should have had to pay two payments in August. I've been on automatic draft for at least over a year, so there were no months I was billed and did not pay.

User's recommendation: Do not sign up for Auto Pay. Once money comes out of your account it's impossible to get back.

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ID
#2827745 Review #2827745 is a subjective opinion of poster.
Service
Georgia Natural Gas Residential Gas Supply
Pros
  • Cost of service
Cons
  • Deceptive billing and bait and switch tactics
Loss
$73
Preferred solution
Full refund