Serena C Gjr

Havaianas - One shoe 5mm shorter than the other - return refused

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Havaianas - One shoe 5mm shorter than the other - return refused
I ordered some flip-flops in 2020, took them out of the box last week to find (it was obvious before I put them on) that the left was shorter than the right. Because I am on the upper size of the Hav 4-5, and the smaller size of the 6-7s, I always opt for the 4-5's as I prefer smaller. But my left food is hanging over the edge due to the size difference. Havaianas have refused a return/replacement as I have had the item for over 30 days (tags still on, still in box/unsealed). I have a brand-new pair of flip-flops that I can't wear or sell, and I'm expected to pay for another pair. Apparently the moulds differ in size. Not a shoe size they don't.
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Loss:
$28

Preferred solution: Deliver product or service ordered

Resolved
Serena C Gjr
map-marker Birmingham, England

Resolved: SellAnyFone - If only there was a problem area to improve on....

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Updated by user Sep 19, 2019

Received phone back - so the company are not so bad but I still wouldn't use again.

Updated by user Sep 18, 2019

DO NOT USE SELLANYFONE.COM - I WOULD RATHER THROW MY PHONE IN THE SKIP :)

Original review Sep 18, 2019
This company are just one big problem! Sent my phone 3 weeks ago now. The price offered was cut down by what I thought was an unreasonable amount. Requested to have the phone sent back. Still waiting. No one from this company will respond to me. The only quick reply I had was when I asked for a label in order to send the phone out. I should have realised when I received it 5 minutes later upside down, scanned in with bits missing - to stay away!
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Loss:
$165
Pros:
  • Absolutely zilch
Reason of review:
Poor customer service

Preferred solution: Full refund

Serena C Gjr

Clairol - Really poor

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Not tried to contact yet, used the new 'Nice and Easy' Permanent hair dye last night, for one reason only - to cover grey hairs. Used the whole packet on the top 4-5 inches of my hair, and left hair to dry overnight. Woke up this morning with a full head of grey hair! Complete waste of time and money and I will need to do it all over again. Picked up this one because it said 100% grey coverage, that is false advertising at it's best - shame. My scalp is also a bit sore and pink but that wouldn't even be an issue had I got no grey hair left.
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Loss:
$7
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

1 comment
Guest

Just as a quick update, Clairol said they would refund me which I thought was very nice of them, until they said 'as long as you have kept the hair dye box' Who dyes their hair and keeps the packaging? Disappointing.