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Original review updated by user Aug 30, 2021
I've spent my entire day today trying to get my phone (under warranty) sent back to be repaired and a substitute given to me while this is completed. Your CSR's instructed me to go to a Rogers store and that they would process the old phone and give me the loaner...
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Hello again, John. I'm sorry to hear that your issue did not get resolved to your satisfaction.

Regretfully, we are unable to make any outbound phone calls and as this is a third party platform, we wouldn't be able to continue assisting you here. If possible, please do reach out via one of our available support avenues and we'll be happy to continue assisting you further with your concerns.

We appreciate your understanding and hope to hear from you soon. Kind regards, Laura

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#2825068 Review #2825068 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution