Tyla S Ufh

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Verified Reviewer
| map-marker Fresno, California

Les Schwab Tire Centers - Complaint

Took my car to get a brake inspection around 8:40, was given 3 hour wait time. Received a call about 5 hours later, service advisor informed me my front brakes were at a two and need pads and rotors, the back brakes weren't as bad only need pads, advised to move forward. Quoted finish time close to 5. My dad picked my car up around 5pm after he drove it home noticed brakes felt worse from when we took it in, when I press on the brakes they go all the way to the ground as if I was pressing on the gas, couldn't go back they were closed. Very unsafe.
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Loss:
$990
Pros:
  • I usually get good service

Preferred solution: Let the company propose a solution