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Etsy - Bad Customer Service - Rise & Flourish Shop

I placed an order with Rise & Flourish Shop-#215316**** and never received the order. They refused to refund my credit card and blamed me for submitting an incorrect home address which I didnt. They assume the package was delivered to the wrong apartment complex and ask that I contact my neighbors to look for it. I live in a very large apartment complex and that is not an option! Ive ordered with Amazon and other companies all the time and never had a problem like this one. Their email responses was curt and rude. If I see any FB post about orders from this seller, I will post a warning not to order from them.

User's recommendation: Proceed with caution if ordering on Etsy.

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ID
#2815349 Review #2815349 is a subjective opinion of poster.
Pros
  • Good selection of items to choose from
Cons
  • Refund
Loss
$10
Preferred solution
Deliver product or service ordered