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Verizon - Horrible internet service

I have used Verizon phone service for years and the past year the service is horrible. I am considering using another phone service. What is the problem with the internet? I live in Savannah, Tn.. My email is lonyoung@***.com and my name is Charlotte Young
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ID
#2813705 Review #2813705 is a subjective opinion of poster.
Preferred solution
Better service