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SunTrust - Worst bank ever

I've been trying to help a homeless man whose 72 get off the street come to find out he banks at suntrust, after many visits to the bank,different branches,only 1 person really tried to help,this homeless senior lost his wallet and had no id,ID, but he did have a letter from social security verifying who he was ,but still no help from the bank,that letter apparently wasn't sufficient, finally was able to get him a new debit card overnighted, but nope,someone in processing rejected it and mr.wright had to go back and reorder the card,meanwhile this man has been living under a treeecar department re

User's recommendation: Go to different bank.

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ID
#2813404 Review #2813404 is a subjective opinion of poster.
Pros
  • There are no pros
Cons
  • You will spend hours calling customer service
Preferred solution
Nothing can fix this