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Thor Motor Coach - Terrible quality costing me more money!

Purchased new 2021 Thor Aria 3901. Within first 2 mos, washer leaked all over first time we used it. Water drips from 3 of the a/c vents inside the coach. Awning slants to one side. Toilet in back won't even flush down the pods used in septic tank, takes 10 flushes to get down. And little help from Thor on repairs in timely manner, it's like they don't care. Getting repaired is a nightmare when using Camping World, they are terrible as well. Have spent thousands in hotel rooms waiting on coach to be fixed. Have to take back to fix washer for 2nd time now as it continues to leak. Will never buy a Thor again or use Camping World - terrible quality, terrible customer service, piece of junk just keeps costing us more money!

User's recommendation: Never buy a Thor - poor quality / poor customer service!

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1 comment
#2056509

Hello! Thank you for sharing your experience.

If you don’t mind sending me your VIN, I would like to review your coach file and dig into this a bit further. If you provide me with the last 8 of your VIN and your phone number/ email, I can assign a Customer Service team member to you

ID
#2812894 Review #2812894 is a subjective opinion of poster.
Location
Elkhart, Indiana
Cons
  • No help in resolving issues
  • Fail to accept responsibility of product
  • Quality of product
Loss
$2000
Preferred solution
Let the company propose a solution