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ShellPoint Mortgage Servicing - Escrow/Taxes

ShellPoint Mortgage Servicing - Escrow/Taxes
Shellpoint has cashed tax refunds on my loan from the county and then claim to have never received it. My mortgage statement has been a different amount each month. I have had to go to my county tax assesment office to get copies of the checks for shellpoint to track what they have already taken.

User's recommendation: DO NOT USE THIS COMPANY FOR ANYTHING.

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ID
#2812832 Review #2812832 is a subjective opinion of poster.
Service
Shellpoint Mortgage Servicing Mortgage
Cons
  • Deceptive practices
  • Its incompetence
Preferred solution
Full refund