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Aspen Dental - Complaint

In my search for a dentist, I came across Aspen. I called for appt and was given a day and time. When I arrived I was completely ignored so I signed the waiting list and took a seat. After greeting two people that came in after me the receptionist asked if she could see me at the desk. I had my I D and Ins card in hand. She first told me that she canceled my appointment because I was late. I assured her I was early for my 12:40 appt that I had written down at home and alerted in my phone. She said we would only give 12:00

User's recommendation: Don’t use Aspen Dental.

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ID
#2818532 Review #2818532 is a subjective opinion of poster.
Location
Jacksonville, Florida

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Verified Reviewer
New Reviewer

Aspen Dental - Service

Given an appt after calling and giving all my info. Day of, 2 front desk personnel never acknowledged me then finally told me I was late (I wasnt) and they didnt accept my insurance. Still never looking up from their computers, they talked loudly to each other ( about me instead of talking to me) and would not answer my questions as to why the misunderstanding.

User's recommendation: Find another dentist.

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ID
#2812548 Review #2812548 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution