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Etsy - Did not get my $5 credit

I was sent an email that I had $5 credit, I ordered an item and I tried to allay the credit and I was rejected! My complaint is why send me a credit if I cant use it?????
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ID
#2834242 Review #2834242 is a subjective opinion of poster.
Pros
  • To hard to get intouch with you people
  • Likeable products
Cons
  • No phone number for etsy to talk to a real person
Loss
$5
Preferred solution
$5