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Hello, We purchased the original tickets via travel2be in Nov.2020 for our xmas vacation. Unfortunately due to Covid restrictions and US restrictions in place (no Schengen citizen may even transit thru the USA even with negative PCR test) we were not able to fly to...
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1 comment
#2054098

Hello Marketa V. Of course we can help you to cancel your booking.

Please send us an e-mail to customer.service@travelgenio.com stating your booking reference and whether you wish to cancel the whole booking or just a part of it and we will indicate the conditions of your fare for cancellations which, as you know, depend on the specific conditions the airline applies. Regards.

ID
#2811152 Review #2811152 is a subjective opinion of poster.
Location
Frankfurt, Hesse
Loss
$1
Preferred solution
Full refund