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Verified Reviewer New ReviewerThumbtack - Landscaper accepted payment for materials and has not completed the work
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- Do not follow up and do not verify contractors credentials
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerThumbtack - Landscaper accepted payment for materials and has not completed the work
Hi Diane, thanks for sharing these details with us. We have high standards for pros on the platform and it's concerning to learn about what's been going on during your project.
Our Trust and Safety Team does review case details to determine how we can help, they typically follow up within 2-3 business days. We weren't able to locate your account or case details with this information alone, but we'd really like to check on this for you.
Please contact us through any of our social media channels with the email address associated with your account and we'll provide further support. We're really sorry to hear about these concerns, but hope to hear from you soon so that we can help with a resolution.
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Hi Diane, please see our response to your previous review and get back to us with more details so that we can help.