New Reviewer

Rona - Disappointing Customer Service

The staff seems clueless when you are asking questions or wanting info on products. When you order something, you are constantly chasing them down, ( no follow-up on their side) . Spend more time calling and hoping someone will answer the phone, yet when they do, they are unable to help, or plead ignorance and do nothing to try and resolve your query. Are they always on coffee or what??
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ID
#2802289 Review #2802289 is a subjective opinion of poster.
Cons
  • No follow up with customer
  • In-store support is extremely limited
  • Slow order processing time
Preferred solution
Deliver product or service ordered