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Braums - Mistreatment

On 8/22/21 I took my family for ice cream from little elm Texas I live in Gainesville, Texas.my granddaughter who is 5 yrs old had a waffle cone, and it started dripping onto the floor I was standing next to the counter I reached for the cup the manager Christina yelled and said I did not pay for the cup I either get a cone or cup HUH? Rudely, I explained it was dripping onto the floor, I would pay for the cup. screamed!mman

User's recommendation: Mangers need more training in customer service not being a racist helps.

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ID
#2801441 Review #2801441 is a subjective opinion of poster.
Pros
  • Embarrassed
Cons
  • Every thing
Loss
$12
Preferred solution
Full refund