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Verizon - Unprofessional conduct and assistance

Verizon - Unprofessional conduct and assistance
Verizon - Unprofessional conduct and assistance
Attempted to activate new Verizon sim, last Monday, spent week being hung up on and disrespected. Sim still doesn't work, no refund on $80+ spent, hours on the phone and online, only to receive messages like "where the creamer is made" from employees on Verizon messenger account. I have screenshots of all... just want my $ back
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ID
#2798617 Review #2798617 is a subjective opinion of poster.
Service
Verizon Wireless Customer Care
Cons
  • Reps have no authority
  • Incompetent customer care people
  • Time and expense not valued
Loss
$81
Preferred solution
Full refund