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OnlineCityTickets - Refuse to refund money

I purchased tickets to a concert a year ago, due to COVID the event has been rescheduled 4 times and eventually cancelled all together. I was given a "credit" to use on future purchases. I cannot get anyone from customer service to speak with me and I get kicked out of the automated chat feature before I can request a refund. This website works to SCAM YOU!!

User's recommendation: DONT USE THIS COMPANY!

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ID
#2793082 Review #2793082 is a subjective opinion of poster.
Loss
$800
Preferred solution
Full refund