New Reviewer

Beware of this seller: Cowherd Official Store

Stay away from this store : Cowherd Official Store Contact staff : Joyce Luo (Very likely.....is a fake contact name) Selling items not in stock, falsely advertised, poor communication, non responsive, don't be fooled by their seller ratings, those are fake ones.......Never refund after cancellation of order nor do they ship out your ordered item , just keep ignoring customer's requests and only replied twice in one week. I will contact my CC company and file a chargeback. What an unpleasant buying experience. Check out some of their earlier feedbacks, they sent out items in different colour and expect you to accept it. Even if you ask for refund, they simply won't respond to your request. No action was taken just keep gnoring you. I would consider them as lousy seller with no sense of professionalism and probably with minimum level of English skill. So beware, they are some c Angry yber con artists.
View full review
ID
#1394101 Review #1394101 is a subjective opinion of poster.
Location
Edmonton, Alberta
Service
Cowherd Official Store Customer Care
Cons
  • Communication with seller is almost non existent
Reason of review
Poor customer service
Loss
$27
Preferred solution
Full refund
New Reviewer
Update by user Apr 20, 2018

refund finally received

Original review posted by user Apr 18, 2018
Do not buy from this store : Ontto Car Accesory Store never receive my order placed in Feb, has been over 2+ months, paid extra $ for faster delivery, still got nothing.....Aliexpress is also protecting the seller, do NOT trust their so-called...
View full review
View full review
Resolved
ID
#1236433 Review #1236433 is a subjective opinion of poster.
Service
Aliexpress Shipping Service
Cons
  • Refund process
  • Getting ripped off and no one to talk to
Reason of review
Poor customer service
Loss
$13
Preferred solution
Full refund