New Reviewer

Capital One - Customer Service Manager was a *** asshole!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1

Update by user Aug 19, 2021

I want a resolution

Update by user Aug 19, 2021

Your company customer service is crap

Original review posted by user Aug 19, 2021
John UBX211 not only, was not helpful, but spiteful, and covered up details for other call center employees...in the future, don't have incompetent Filipino people work in customer service...your company is ***

User's recommendation: Do Not Bank with Capital One.

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ID
#2790742 Review #2790742 is a subjective opinion of poster.
Service
Capital One Auto Claim
Cons
  • Customer service
Loss
$100
Preferred solution
Apology