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Levc - Complaint

Levc - Complaint
Original review updated by user Aug 20, 2021
Im a London Taxi Driver and I have purchased a TXe. Two days ago a passenger got out of my cab and passed my the broken handle from my near side door saying this broke off in his hand. I took the taxi into LEVC Chiswick to have the part replaced under warranty. Unfortunately, they said that you will not replace this under warranty as excess force had been used. I disagree strongly, I saw the passenger open the door and no excessive force was used, plus, I use my handle on my door a lot more than the rear doors and I have had no problem with it. This must have been a faulty part and I hope you will see my side of the story and replace the part under warranty.

User's recommendation: Broken handle my fault say LEVC. I say faulty goods.

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ID
#2789222 Review #2789222 is a subjective opinion of poster.
Preferred solution
A new handle supplied and fitted under warranty please