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Regal Cinemas - Regal unlimited account

When purchasing tickets using my phone for me and my husband, he is not garnering any points under his unlimited pass, why. And I only get points for one ticket, not the 2 that I purchase.
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ID
#2788542 Review #2788542 is a subjective opinion of poster.
Location
Raleigh, North Carolina
Pros
  • At the movie theatre customer service is great
  • Cleanliness of facility
  • Customer service mostly professional
Preferred solution
Let the company propose a solution