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ATT - Total Promotion Fraud

ATT - Total Promotion Fraud
ATT - Total Promotion Fraud
AT&T is a total fraud and I wish someone would investigate the number of people they lie and cheat to. I recently contacted them for 2 phones and was informed that I would only have to pay $1 a month for a 30 month installment for each phone. When I got my bill today, I was being charged $15 a phone. I know $28 a month for 30 months isn't a huge deal but I am sure I am not the only one that they are lying to. It's the principal and the lack of integrity by the company to make it right. I was on the chat for over 6 hours to purchase the phones and I was on the phone for over 2 hours today trying to get my bill straightened out. They were not willing to stand behind the people that they hired and who told me the price of the phone. Please see the attached transcript. In it, you will see where I repeatedly asked if the installment would be $1 and they confirmed that. I just hope this might help other people not get taken by this dishonest company.

User's recommendation: Do Not Use Them!!!

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ID
#2165023 Review #2165023 is a subjective opinion of poster.
Service
Att Wireless Phone Plan
Cons
  • Fraud
  • Promise made and then lied to
  • On phone for an hour and a half and problem not solved
Loss
$840
Preferred solution
Deliver product or service ordered

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Don Beyer Volvo Cars Of Winchester - Please don't shop here

I would give this dealership negative stars if I could. I purchased a brand new Volvo S60 back in October 2015 and had it services at Don Beyer until the past year. During that time, I took the car in multiple times for a low oil light and they told me it was "normal" and just kept doing software updates. The oil light kept returning and they kept telling me enough oil wasn't being put into the car for the oil change (that they did). I moved and took the car to Fairfax Volvo. They said the car needed new pistons. The car just had over 50,000 miles! Since then, I have had new pistons, new coil and new spark plugs. The car wouldn't start this morning. This was the 4th car I bought and had serviced at Don Beyer and every one of them have had issues. If they had identified the piston issue when I first took it in, the car would have been declared a lemon. I have had it in the shop 7 times in the past 3 months. Don Beyer should be ashamed to have his name on this dealership and Volvo should stand behind their cars, but neither do. Please don't buy a Volvo and please don't shop at Don Beyer. I emailed them in the past with no response. Michelle Andrews
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ID
#1235318 Review #1235318 is a subjective opinion of poster.
Location
Winchester, Virginia
Product
Volvo Cars Car
Pros
  • Kelly was awesome
Reason of review
Damaged or defective
Preferred solution
Price reduction