Alisha H Lbz

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Verified Reviewer

Verizon - They claim it's 24 hours and they're closed

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Nothing gets resolved by these people. I'm leaving Verizon and my plan ends tomorrow. All I want is to change my plan to something very basic so I can get through until my new SIM cards arrived from a company that gives a damn and doesn't lie.
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Loss:
$200
Cons:
  • Lack of knowledge
  • Malfunctioning stbs
  • Terrible arrogant rude and inconsistent customer service

Preferred solution: Service long enough not to have to deal with Verizon ever again

User's recommendation: Don't go with verizon