New Reviewer

Roku - Bad communication

My many charges for Roku and Hulu and Showtime I asked them why I was being charged Showtime when I never had it I cancelled it when the 30 days were up and the Hulu he said I had to have had it when I didn't I had it on my Hulu account I was just not happy with his service
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ID
#2783790 Review #2783790 is a subjective opinion of poster.
Pros
  • Good entertainment
Cons
  • Terrible customer services
Preferred solution
Full refund
New Reviewer

My Roku bill

He was rude and only refunded me 3 and there was a lot more that I had gotten charged for Showtime and Hulu so I was very upset

User's recommendation: They be a little nicer and have patience.

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ID
#2783735 Review #2783735 is a subjective opinion of poster.
Pros
  • Channel lineup
Cons
  • Support sucks so far
Preferred solution
Full refund