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Best Buy - Never spoke to anyone that knows anything

I am still on hold after one hour. I have a simple question and just need verification. I have spoken to 3 people. Each was going to transfer me to the "expert". After 60 minutes no one has picked up the call. I guess that means you have no experts only people that put you on hold. You do a fantastic job of that.

User's recommendation: Don't call them.

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#2783188 Review #2783188 is a subjective opinion of poster.
Richmond, Virginia
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