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Etsy - Good customer service

Have not received order. No tracking information!! The agent was very pleasant and helpful; however I am not happy with the seller because I paid over $100 for my items and I do not have them! I expect a response ASAP as I am considering not ordering from Etsy in the future!!
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ID
#2776658 Review #2776658 is a subjective opinion of poster.
Cons
  • Hard to contact seller and customer service
Preferred solution
Deliver product or service ordered