Peggy G Adr
Profile Info
Verified Reviewer
New Reviewer
This reviewer has provided their contact information.
Company representatives can access it by applying for one of the business plans.
Learn more โบ
Peggy G Adr
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMobStub - Received incorrect item
Original review Oct 08, 2021
I ordered 3 bracelets that say "you are my sunshine" but instead received 3 bracelets that say "I love you to the moon & back" After my complaint I was contacted by a customer service rep who told me it was not necessary to return the bracelets, & I would receive replacements. BUT the replacements I received were 3 more bracelets that say "I love you to the moon & back"!!! I now have 6 INCORRECT ITEMS!!! After complaining a second time I did receive the 3 correct bracelets AND a full refund, so eventually the problem did get resolved.
Pros:
- Great price
Cons:
- Incorrect item sent twice
Preferred solution: Deliver product or service ordered
Peggy G Adr
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Des Moines, IowaMobStub - Return/exchange
Original review Sep 17, 2021
I ordered 3 bracelets that say "you are my sunshine" but instead received 3 bracelets that say "I love you to the moon & back". After complaining I was contacted by a Mobstub customer service rep saying there was no need to return the bracelets & they would send replacements. BUT the replacements I received were 3 more bracelets that say "I love you to the moon & back"!!! I now have 6 INCORRECT ITEMS!!! After contacting customer service again, I received a full refund AND did finally get the 3 correct bracelets, so I guess all's well that ends well. Honestly not sure if I will order from them again though.
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.