TANJINA N

Jakks Pacific - Doll doesn't work

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Doll doesnt sing anymore after 3 days of opening package. Company will not send me a free shipping label to send the package back. They said I need spend money out of pocket to send back the damage item. This is very frustrating. They will not have the replacement for me.
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Loss:
$35

Preferred solution: Full refund

User's recommendation: I will not recommend