New Reviewer

SunTrust - Poor service

My mortgage was just sold to Suntrust. Been attempting to obtain my new account number so I can make a payment. Ive been disconnected 2 times this morning. Im currently on hold with a current wait time of over 25 minutes. Thats if Im not discounted again. Just want to pay them!

User's recommendation: Don’t do business with Suntrust.

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ID
#2755975 Review #2755975 is a subjective opinion of poster.
Service
Suntrust Mortgage
Cons
  • Customer service
  • Poor service
Preferred solution
Service