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Junior Reviewer

Lazada Malaysia - Delivery

Lazada Malaysia - Delivery
Hi, my order was delivered, and I paid during the delivery... It supposedly should be RM6.06,I gave the delivery guy RM 10 as he said it is RM 10 When I came back and check I realized it's just RM6, and he took my balance. This is so irresponsible

User's recommendation: Be alert.

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ID
#3131821 Review #3131821 is a subjective opinion of poster.
Pros
  • Have most of the thjngs i need
Loss
$4
Preferred solution
Let the company propose a solution

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Junior Reviewer

Borzo Malaysia - Didnt refund

Borzo Malaysia - Didnt refund
Borzo Malaysia - Didnt refund
I have booked a rider to send my order, he picked up my order at 3.45 but in a while, he was totally missing in action with my item. I tracked, called, but he didn't reply to me. Furthermore, I immediately emailed customer service, but there is no response. I asked for compensation for my order, till now there is no response. He delivered my order at 10 night. It should be delivered at 5. The customer was so disappointed. This is poor service.

User's recommendation: be aware of the route of rider.

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ID
#2967626 Review #2967626 is a subjective opinion of poster.
Pros
  • Rider are friendly
Cons
  • Didnt reply mails
  • Didnt take action quicker
  • Poor customer sevice
Preferred solution
Full refund

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Junior Reviewer

Resolved: Shopee Malaysia - Refundable

Shopee Malaysia - Refundable
Update by user Oct 13, 2021

Company fixed the issue and I have been provided with full refund.

Original review posted by user Sep 13, 2021
I have ordered an item, and the address was not fulfilled, and it was not delivered, and now there is no refund. If the address is wrong there is no seller contacting me for the address, if I didn't receive the product it is considered paying simply for no reason. Shopee had declined my refund. This is poor customer service. They put me on hold for 3 days.
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Resolved
ID
#2868098 Review #2868098 is a subjective opinion of poster.
Pros
  • Quite cheap price
Cons
  • Cant refund
  • Return process troublesome and long
Loss
$7
Preferred solution
Full refund

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Verified Reviewer
Junior Reviewer

Foodpanda Malaysia - I have complaint and there is no action taken

Foodpanda Malaysia - I have complaint and there is no action taken
AngryI have ordered a cup of coffee from soul brew recently, and I have immediately written a complaint email to Foodpanda saying that the coffee was poured all over during the delivery and only an empty cup was given. There is no action taken by Foodpanda, and this really made me very disappointed. I have paid for that one cup of coffee. It is not something to take it as a small matter.

User's recommendation: Please ensure the action were taken as fast as possible.

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ID
#2764931 Review #2764931 is a subjective opinion of poster.
Pros
  • It adds convenience to our everyday lives when it comes to food
Cons
  • Very slow action is taken
Preferred solution
Deliver product or service ordered