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Update by user Aug 11, 2021

They never apologized, continued to pass the buck , but I gathered my receipts and left. Never going back..

Update by user Aug 09, 2021

Two weeks after my 3rd time there, I have to go back again to have Best Buy close the account that they opened and undo everything g they did so that Verizon doesn't bill me for a phone service that only worked a second in the store and not once as soon as I left their...

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#2753665 Review #2753665 is a subjective opinion of poster.
  • Pathetic
  • Customer service is horrible
  • Not honoring customer requests
Preferred solution
Full refund